Here is a question from Allan: How do I discipline my people? My answer is: “Discipline with love in your heart. Never with anger or vengeance.” 🙂 In Episode 11, you learned to treat employees like your own kids. Love them, but never spoil them. The reason why we discipline our children […]
Here is a question from Jennifer: What do I do with old employees who are hardheaded? My answer is: “Hammer their heads!” 🙂 It is impossible to find employees with soft heads. Right? What does hardheaded mean to you? For me, it means that he refuses to obey instructions. For Jennifer, however, […]
Here is a question from Vivian: How do you train your people? My answer is: “With total love and understanding.” Do you attend seminars and take a lot of notes so that you can echo them to your employees when you get back? Do you send your employees to attend seminars? For thirty years, that […]
Here is a question from Annette: How do I hire the right people? My answer is: “Hire from a list”! For years, I hired people based on hit and miss methods. At first, I would hire only family members or those recommended by friends and neighbours, especially inaanaks (godsons and goddaughters). I later realized that […]
Here is a question from Andrew: How do you motivate your employees? My answer is: I do not and I cannot motivate my employees. They motivate themselves. I thought I could motivate employees. And so, I raised my salaries, improved on benefits and included free uniforms, travel, 14th and 15th month pay, etc. Sometimes these […]
Lyn asked me this question: Why are my employees so lazy? My answer is: “Look at your KASH”! Yes, it is spelled K-A-S-H. No, it is not about money, and yes, you need some money to have KASH. Let me explain it one by one. K is for Knowledge. Ask yourself: Does your “lazy” employee […]
Here is a question from Janet: How should I deal with my employees? My answer is: Treat them like your children, love them but do not spoil them. I see my employees as people lent to me by God temporarily, a few months maybe, and if I am blessed, a few years, or a few […]
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A question from Leah: What do you mean by growing your people to grow your business? Hindi ba money is what we need to grow our business? I also thought that money is the solution to all my business problems. That kind of thinking? That was why we almost drowned in millions of pesos in […]