Sep 26

4 Fixes To High Turnover Rate

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“Help, Mommy N!” Glenda (not her real name) texted me one day.  “Sure!” I replied immediately. “What can I do for you?” “My employee turnover is very high,” she said. “At the rate, I’m losing my people, I’m afraid I will also lose my business! What should I do?” Glenda lives in a city in […]

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Apr 29

The #1 Reason That Will Make Your Employees Hate You

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Why do employees hate their boss? There are a number of things employees dislike about their employers. And today, I’ll tell you the number 1 thing employees hate about us, their employers. My family and I were in Singapore when I heard the news about the North Luzon earthquake last Monday through one of my […]

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Apr 12

1st IMPACT Summit 2019 for Consultants, Trainers and Speakers

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The Philippine Advocates for Consultants and Trainers or (P.A.C.T.) held the very 1st IMPACT Summit for consultants, trainers, speakers, facilitators, and coaches 1st IMPACT Summit featured 16 top-notch trainers, consultants, and speakers who spoke on initiating, marketing and profiting from the training and consulting business as well as amazing clients, collaborating with peers and thriving […]

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Dec 18

The First-Ever Online Summit for Overseas Filipino Workers

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The first-ever Online Summit for OFWs or Overseas Filipino Workers. This online summit aims to produce financially smart OFWs (Overseas Filipino Workers) and their dependents, too .”Sarap no? Dollars ang kita. Dami napupuntahang iba’t ibang bansa”, asked the bank manager. That’s true. In fact, I was just talking to a friend the other day and she told me […]

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Jan 08

How do I discipline my people?

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Here is a question from Allan: How do I discipline my people?   My answer is: “Discipline with love in your heart. Never with anger or vengeance.” 🙂   In Episode 11, you learned to treat employees like your own kids.  Love them, but never spoil them.   The reason why we discipline our children […]

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Jan 08

What do I do with old employees who are hardheaded?

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Here is a question from Jennifer: What do I do with old employees who are hardheaded?   My answer is: “Hammer their heads!” 🙂   It is impossible to find employees with soft heads.  Right? What does hardheaded mean to you?   For me, it means that he refuses to obey instructions.  For Jennifer, however, […]

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Oct 03

How Do I Train People?

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Here is a question from Vivian: How do you train your people? My answer is: “With total love and understanding.” Do you attend seminars and take a lot of notes so that you can echo them to your employees when you get back? Do you send your employees to attend seminars? For thirty years, that […]

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Sep 26

How to Hire the Right People on Your Business

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Here is a question from Annette: How do I hire the right people? My answer is: “Hire from a list”! For years, I hired people based on hit and miss methods. At first, I would hire only family members or those recommended by friends and neighbours, especially inaanaks (godsons and goddaughters). I later realized that […]

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