Monthly Archives: January 2018

Here is a question from Allan: How do I discipline my people?   My answer is: “Discipline with love in your heart. Never with anger or vengeance.” 🙂   In Episode 11, you learned to treat employees like your own kids.  Love them, but never spoil them.   The reason why we discipline our children […]

Here is a question from Jennifer: What do I do with old employees who are hardheaded?   My answer is: “Hammer their heads!” 🙂   It is impossible to find employees with soft heads.  Right? What does hardheaded mean to you?   For me, it means that he refuses to obey instructions.  For Jennifer, however, […]